Facility Security

Using Employee Surveys to Measure Security Issues

It’s easy for security professionals to make assumptions about what their facilities need in terms of new security devices or policies. After all, that’s their business, right? In reality, they may have some gaps in their perceptions of what is best for the facility because they have not taken the time to ask the end-users—the employees.

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What follows is a sample 10-question survey, designed to gauge any real security concerns, fears, or needs from the employee population. The value of these answers is that they may illustrate previously unknown concerns that must be addressed or may verify that the in-place systems and processes are working. Be sure to provide a recap report of the results to the employees so they know their ideas were heard and will be considered.

Sample Employee Security Perception Survey

“Your answers to this anonymous survey will help us improve our safety, security, and risk management policies, procedures, and devices for our offices and facilities. Please circle your best answer and provide any comments at the end.”

1. How would you rate our company’s written security policies and procedures?

a. Don’t have any or don’t know if we have any
b. Needs improvement
c. Adequate

2. How would you rate our company’s access control policies and procedures (badges, key card systems, door locks, visitor controls)?

a. Don’t have any or don’t know if we have any
b. Needs improvement
c. Adequate
d. Excellent

3. How would you rate our company’s physical security protections (cameras, lighting, entry alarms, panic alarms)?

a. Don’t have any or don’t know if we have any
b. Needs improvement
c. Adequate
d. Excellent

4. How would you rate our company’s perimeter security protections (exterior lighting, parking lot security, landscaping, trespasser response)?

a. Don’t have any or don’t know if we have any
b. Needs improvement
c. Adequate
d. Excellent

5. How would you rate our company’s emergency evacuation policies and procedures (active shooter, fire, weather, disaster)?

a. Don’t have any or don’t know if we have any
b. Needs improvement
c. Adequate
d. Excellent

6. (If applicable): How would you rate our company’s security guards, in terms of protection and service?

a. No interaction with them
b. Needs improvement
c. Adequate
d. Excellent

7. In the rare event of an active shooter in our facility, you have been told about or trained in the concept of “Run-Hide-Fight.”

a. True
b. False

8. If you were ever concerned about a troubled coworker (angry, depressed, suicidal, disturbed, hostile, bullying, threatening), would you feel comfortable reporting it to our company stakeholders (HR, security, risk management, safety team, legal, directors, managers, supervisors)?

a. No.
b. Maybe; it depends on the situation.
c. Yes.

9. If you reported threatening behaviors or comments from a troubled coworker, do you believe our company stakeholders would respond immediately and effectively?

a. Don’t know if they would or not
b. Needs improvement
c. Adequate response
d. Excellent response

10. Please add any specific comments or concerns related to your answers. If we need to make changes, tell us what they are and why.

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