Emotionally charged incidents can occur in any facility, between coworkers, colleagues, or customers. While those involved should be able to resolve the conflict peacefully, there is the chance that others will have to step in to de-escalate these fraught situations. Are your employees or security staff prepared?
The below slideshow from the National Center for Campus Public Safety provides valuable tips on how to provide effective de-escalation, from the root causes of violence to risk factors and predictors to effective communication.
|An Event for Education Facility Security!
The Education & Healthcare Security Forum is a complimentary networking event where senior level security professionals in the Education and Healthcare sectors can meet and source security services, products, and solution providers all in one place. The Education & Healthcare Security Forum will be held in Chicago and City of Industry this year, for more information and dates, click here.