Emotional intelligence is more than just the ability to demonstrate emotions, but it also includes the capability to empathize with others and make decisions based on multiple levels of awareness. It is key to managing successful projects.
Moira Alexander writes, “Emotional intelligence (EQ) is measured by five core categories: self-awareness, self-regulation, empathy, motivation, and social skills. The measure of intellect (IQ) has been at the forefront of business and leadership since the beginning of time. In the past, its impact on business and project success has been misunderstood and undervalued, but the connection is quickly becoming crystal clear.
“Research by OfficeTeam, a staffing agency, and division of Robert Half, shows almost (95%) of HR managers and (99%) of workers agree that strong emotional intelligence is important. OfficeTeam shared with TechRepublic some additional stats that support the significance of emotional intelligence in the workplace.
- 21% of employees believe EQ is more valuable in the workplace than IQ;
- almost 65% said the two are equally important;
- 92% of employees think they have strong EQ; slightly fewer (74%) believe their bosses do;
- 30% feel most employers put too little emphasis on EQ during the hiring process;
- 43% of Human Resource (HR) managers identified increased motivation and morale as the greatest benefit of having emotionally intelligent staff; and
- 40% of HR managers said soft skills, such as communication, problem solving and adaptability, are more difficult to teach workers than technical abilities.
“While these stats highlight EQ in the overall workplace setting, TechRepublic got direct feedback from business owners and industry experts on the role EQ plays in their projects.”
Read on for more details.