Tag: training

Customer paying with credit card at cafe

How to Run an Effective PCI Compliance Training Program

Congratulations on your decision to become payment card industry (PCI)-compliant! There’s no time like the present to solve cybersecurity-related business concerns while improving your data infrastructure and process management at the same time. In the competition to keep bad guys away from your business’s (and your customers’) sensitive data, PCI compliance is a popular, well-known […]

Empowering Security Officers to Give Empowered Customer Service

Security officers are the “brand ambassadors” of any security guard company, since they visually represent the firm the entire time they are on post or at the client’s site. As such, they need occasional reminders about their visibility and accessibility to employees working at the client site who want information, access, support, and protection.

Tabletop active shooter training

Chicago Incident (Among Others) Exemplifies the Wrong Way to Do Active Shooter Drills

It’s good practice for security executives to work with Human Resources to develop an organization-wide policy regarding how to respond in the event of an active shooter in the workplace. It’s even better to notify every employee in the organization of the policy and conduct regular training on the procedures. But it’s a bad idea […]